Privacy Policy

1. Introduction

Sevana Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sevanahealth.com and use our healthcare compliance automation platform services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Company/organization information
• Job title and professional information
• Account credentials
• Payment and billing information
• Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Location information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with vendors and service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests
• Business Transfers: We may share information in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

6. HIPAA Compliance

As a provider of healthcare compliance solutions, we understand the importance of protecting health information. When we handle Protected Health Information (PHI) on behalf of covered entities, we do so in accordance with HIPAA requirements and enter into Business Associate Agreements (BAAs) as required.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Data portability
• Objection to or restriction of certain processing
• Withdrawal of consent

To exercise these rights, please contact us at privacy@sevanahealth.com.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: