Privacy Policy

1. Introduction

Sevana Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sevanahealth.com and use our healthcare compliance automation platform services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information
• Company/organization information
• Job title and professional information
• Account credentials
• Payment and billing information
• Communications you send to us

Automatically Collected Information

We may automatically collect certain information about your device and usage, such as:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Location information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze usage trends
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell or trade your personal information. We may share it with:

• Service Providers performing services on our behalf
• Legal Authorities when required by law
• Business Transfers in connection with mergers or acquisitions
• With Consent as directed by you

5. Data Security

We implement technical and organizational safeguards, including encryption, access controls, secure storage, and regular assessments. However, no method of transmission or storage is 100% secure.

6. HIPAA Compliance

When we handle Protected Health Information (PHI) on behalf of covered entities, we do so in accordance with HIPAA and enter into Business Associate Agreements (BAAs) as required.

7. Confidentiality

We treat non-public information you provide to us as confidential and use it only to deliver and support our services. We protect such information with reasonable safeguards consistent with industry standards. Confidential information does not include information that is publicly available, lawfully obtained from another source without restriction, or independently developed by us.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. You may refuse cookies, but some features may not function properly.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at support@sevanahealth.com.

10. International Data Transfers

Your information may be transferred outside your jurisdiction. We use safeguards to protect such transfers in compliance with applicable laws.

11. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their information.

12. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted with an updated "Last Updated" date.

13. Contact Us

14. Security and Incident Reporting

Sevana Health takes the security and confidentiality of information seriously. If you believe you have identified a security vulnerability, incident, or privacy concern affecting Sevana Health systems, data, or services, please notify our security team at:

This inbox is monitored by our security team, and all reports are investigated in accordance with our Security Incident Response Plan.