Manage Compliance, Privacy, and Fraud Incidents in One System
Structured incident tracking from detection through resolution. Capture, investigate, and resolve compliance, privacy, and fraud incidents with consistent processes and complete documentation trails.
When Incidents Go Unmanaged
Health plans face compliance, privacy, and FWA incidents that require structured documentation and timely response. Without a centralized system, incidents fall through the cracks, breach assessments are inconsistent, and regulatory reporting deadlines get missed.
Missed Incidents
Without structured intake, incidents reported via email or phone calls get lost or lack the documentation needed for proper investigation.
Inconsistent Assessments
Breach risk assessments performed ad hoc lead to inconsistent determinations and potential gaps in regulatory notification obligations.
Missed Deadlines
Regulatory reporting timelines for HHS, CMS, and state agencies are strict. Manual tracking increases the risk of late or missed notifications.
Everything You Need to Manage Incidents
A centralized system for capturing, investigating, and resolving compliance, privacy, and fraud incidents.
Fraud, Waste & Abuse Tracking
Structured FWA incident capture and investigation workflows. Document allegations, track evidence, and maintain complete investigation records.
HIPAA Breach Assessment
Built-in breach risk assessment following HHS guidance. Evaluate the four factors to determine whether an incident constitutes a reportable breach.
Investigation Workflows
Step-by-step investigation processes with evidence collection. Guide investigators through consistent procedures from intake to resolution.
Regulatory Reporting
Track notification requirements and deadlines for HHS, CMS, and state agencies. Know exactly when reports are due and what has been submitted.
Incident Categorization
Classify incidents by type, severity, and regulatory impact. Consistent categorization enables accurate reporting and trend analysis.
Corrective Action Tracking
Document remediation steps and monitor completion. Ensure corrective actions are assigned, tracked, and verified for every incident.
How It Works
A structured three-step process from incident detection to resolution.
Report & Classify
Capture incident details through structured intake forms. Categorize by type, severity, and regulatory implications to route to the appropriate team.
Investigate & Assess
Follow guided investigation workflows. Collect evidence, conduct breach risk assessments, and document findings with a complete audit trail.
Resolve & Report
Implement corrective actions, submit required regulatory notifications, and close incidents with full documentation of outcomes and lessons learned.
Who It's For
Built for the teams responsible for managing and resolving compliance and privacy incidents.
Privacy Officers
Manage HIPAA breach assessments and privacy incident investigations with consistent processes.
Compliance Officers
Track all compliance incidents, corrective actions, and regulatory reporting from a single dashboard.
Special Investigations Units
Conduct FWA investigations with structured workflows, evidence tracking, and documentation.
HIPAA Security Officers
Assess security incidents, manage breach notifications, and maintain compliance with HIPAA Security Rule requirements.
Ready to Centralize Your Incident Management?
Stop tracking incidents in spreadsheets and email threads. See how a structured incident management system keeps your organization compliant and audit-ready.